Privacy policy

This policy explains how Click Basket collects, uses, and protects your information when you

use our Service.

 

1. Information We Collect

We collect information necessary to process your orders and improve our service:

Personal Data: Your name, email address, phone number, and delivery address.

Payment Data: Payment method details (though processed securely by third-party

processors; we do not store full credit card numbers).

Usage Data: Details about how you use the app/website (e.g., search queries, viewed

items, purchase history).

Location Data: Your current device location to facilitate delivery and show nearby stores.

 

2. How We Use Your Information

We use the collected data for the following purposes:

Fulfillment: To process, deliver, and track your orders.

Communication: To send order updates, receipts, and customer service responses.

Improvement: To analyze usage patterns to improve our app, services, and product

offerings.

Marketing (Optional): To send you promotional offers and updates, only if you have

opted in.

 

3. How We Share Your Information

We only share your information when necessary:

Delivery Personnel: We share your name, address, and phone number with our delivery

drivers/partners to complete your delivery.

Payment Processors: We share payment details (securely) with trusted third-party

providers to process transactions.

Legal Compliance: If required by law or a valid government request.

 

4. Data Security

We use industry-standard security measures (encryption, firewalls) to protect your

Personal Data from unauthorized access and disclosure.

However, no internet transmission is 100% secure, and you use the Service at your own

risk regarding data transmission.

 

5. Your Choices & RightsAccess/Correction: You can review and update your Personal Data anytime through your

account settings.

Opt-Out: You can opt-out of promotional emails at any time using the "unsubscribe" link.

Data Deletion: You have the right to request the deletion of your account and associated

data, subject to legal requirements.

 

6. Changes to Policy

We will notify you of any significant changes to this policy by posting the updated version on

our website or app.